What We Need?
We accept screens with broken glass but we require the underlying digitiser and the display itself to be in full working order. The
screen must have no defects, dead pixels, dark patches or flickering.
Before sending your screen to us please contact us on firstname.lastname@example.org or our sales man and please read the rest of this page.
Once we have received the screens from you we will send you a full report within 2 working days after testing each display which will include the refurbishment from us to you.
We know that it isn’t possible to test all screens before sending them to us but please don’t send us screens that you already know to be unfixable(broken display, no touch, dead pixels).
What does your refurbishment process include?
Our refurbishment service includes a new glass screen, frame and earpiece speaker mesh. If some screens’ backlights broken, we will replace new ones.
Who can refurbish their screens with you?
We welcome LCD screens from anyone but request that the minimum order quantity for each unique order is no lower than 30 screens. Return delivery is free for all customers.
What screens can you refurbish?
We currently offer our refurbishing service for all models of iPhone, iPad, Samsung, Sony, LG, HTC, Huawei, Blackberry, Google, Oneplus and other brands smartphones.
How does this work?
It’s really quite simple – after receiving the screens from you we will test each one thoroughly for defects and forward a report to you via email. This report will include the number of screens received, the number of screens that can be refurbished and the agreement between you and us for the refurbishment of the received screens. Once you have authorised this we will refurbish your dedicated number of screens and return them to you.
How long does this take?
We allow 1 working days (Monday to Friday) for initial testing of your screens and we then allow 1-3 working days to refurbish and despatch your screens back to you. The whole process can take between 1-4 working days to complete.
How do I pack my LCD screens?
It is very important that you pack your screens correctly- both when storing them, and when sending them to us.
Poorly packaged and stored screens can lead to damage and defects. We can’t refurbish screens that have been damaged during transit and contain defects.
The flex cable that attaches the screen assembly to the rest of the phone can easily get damaged through bending or pressure which can stop the screen working completely. If the glass screen breaks further in storage or transit then it can damage the underlying LCD rendering the screen useless.
We are good but we aren’t responsible for screens damaged before they reach us. We test every screen before refurbishment and at multiple points throughout the process. It is in your interest to make sure they are stored safely and packaged safely and securely for shipping.
Before packing and sending the screens to us please don’t forget to contact on email@example.com and confirm with our salesman.
When sending your screens to us for refurbishment, it is essential that you provide enough protection to avoid further damage during delivery.
We recommend that you use bubble-wrap before packing them in the box. Any empty space remaining in the box should be completely filled with packing, preferably more bubble wrap or larger air-filled packaging.
Please remember that these are only recommendations and in our opinion you can’t pack the screens to well!
What guarantee do the refurbished screens come with?
Every screen that is refurbished is tested multiple times during the refurbishment process including right before being packed and shipped to you. All screens from us are lifetime warranties, any problems without man-made damaged we will replace new screens for customers.